Returns & Exchanges
At Pass~Port, we want you to be completely satisfied with your purchase. If your item isn't the right fit, you can return or exchange any unworn, unwashed items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original packaging, ensuring all Pass~Port hangtags and labels remain attached and intact.
Ship It Back
Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves the return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing